Our Policies

Ensuring the Best Experience


At THE TRAVELING WAXER, we go out of our way to make sure our clients have the best experience possible, from the minute they enter our doors to the moment they leave our incomparable Waxing Service. Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, just get in touch via email and we’ll be happy to help.
ARRIVAL
It is not recommended that you arrive early. There is now waiting area. You were given an appointment time for this reason.
When you arrive, please use the buzzer by pressing 15 and then the silver bell button. DO NOT PUSH # BEFORE THE NUMBERS! 


If someone let’s you into the building, still use the buzzer! Do Not Knock on the Door! You wouldn’t want me to open the door while you were in here naked, so please be mindful of others. 


If you arrive before/after your appointment time, still use the buzzer! Again, there is no waiting area, so I will not be coming to get you. You must let me know you are here by using the buzzer.


Please use the restroom before your appointment! Don’t wait! They are located at the end of each hall.


CANCEL/RESCHEDULE/NO SHOWSIf you need to Reschedule or Cancel, please do so online atleast 6 hours before your appointment. There will be a charge of 50% of services for Late Cancellations.

“No Shows” will be charged 100% of services. Vouchers/Memberships, will be redeemed. You can still cancel, even if your service has started. There will be a 50% late Cancellation fee instead of a 100% No Show fee.

The system is self-managed by you. Meaning, you are responsible for booking, rescheduling, and canceling your own appointments! Email requests to cancel or reschedule are not accepted because you have access to the system 24/7.



CREDIT CARD 


We do not accept Credit Card payment in person! It must be input into the booking system for use. Having a CC on file helps to make the appointment end smoothly, so that the appointment afterwards isn’t held up.
*Booking can only be done online!